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We have compiled a list of frequently asked questions to help our customers out with our basic business practices. Should you not see your question or answer below, please don't hesitate to send us an email at chrissyrenaellc@gmail.com or message us in the chat. If there is a question/answer that you think we should add, please let us know!
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Does Chrissy Renae LLC offer returns on customized orders?Unfortunately, we do not offer returns on customized orders. All customized orders are discussed with the customer prior to services being rendered to ensure the final product meets their specifications. We take great care and pride in ensuring each customized order is created to the customer's satisfaction. If you have any questions or concerns about your customized order, please feel free to email us at chrissyrenaellc@gmail.com and we will do our best to address any issues. Thank you for choosing Chrissy Renae LLC for your personalized and unique creations.
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How does Chrissy Renae LLC handle customization and design process for their products?At Chrissy Renae LLC, we specialize in creating custom products that are tailored to our clients' needs and preferences. The process begins with a consultation where we discuss the specifics of the item that needs to be customized. During this consultation, we will also discuss the timeline for the project and any other relevant details. Once we have agreed on the design, we require at least a 50% retainer to be placed before work can begin. This ensures that we can cover the cost of materials and labor for the project. We will also provide a mockup or sample of the design for the client's approval before beginning the final production process. We take pride in our work, and each product is created with a high level of attention to detail and quality. So, if you want a beautiful and unique item customized to your exact specifications, Chrissy Renae LLC is the perfect choice for you.
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Can you tell me more about Chrissy Renae LLC?Chrissy Renae LLC is an online store owned by Chrissy Renae, a Chief Hospital Corpsman currently serving in the United States Navy. The business is located in the United States and offers a unique range of clothing and accessories. The products reflect the strong and independent spirit that Chrissy embodies, with designs that are both fashionable and empowering. Chrissy Renae LLC is dedicated to providing high-quality clothing and accessories to humans who want to look and feel their best. Be sure to check the "About" section on the website to know more. Also, subscribing to her blog, social media platforms and YouTube will give you even more insight on our owner/operator.
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Can I return or exchange an item purchased from Chrissy Renae LLC?Unfortunately, we do not accept any returns or exchanges of our products. We highly encourage our customers to carefully review the size guides provided on every sewn apparel product page to ensure proper sizing before placing an order. It is the responsibility of the customer to ensure that they order within their measurements. As such, we strongly recommend that you double-check your measurements and review the sizing chart before making a purchase. For our other products, all ingredients are listed so you know what are products are made of. We value our customers' satisfaction, and we strive to produce only high-quality products. If you have any questions or concerns about a specific product's sizing or fit, please do not hesitate to contact our customer support team, and we will do our best to assist you. Thank you for choosing Chrissy Renae LLC for your fashion needs.
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What payment methods does Chrissy Renae LLC accept for online purchases?Chrissy Renae LLC accepts credit/debit cards and PayPal for online purchases in order to protect both the customer and our business. We do not utilize cash app, Zelle, Venmo, or any other service that does not offer customer protection. For pop-up shops, we can accept all types of cards, including tap payments, send PayPal invoices, and accept cash. However, we do not accept checks. Regardless of the payment method, all customers will receive a receipt for their purchase to ensure transparency and accountability. At Chrissy Renae LLC, we prioritize the safety and security of our customers, and thus only offer payment options that are reliable and trustworthy.
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What should I do if my package arrives damaged or is stolen during shipping?At Chrissy Renae LLC, we take great care to ensure that all items are packaged securely with FRAGILE labels on the outside of the box to minimize damage during shipping. However, if your package still arrives damaged or is stolen during shipping, we encourage all customers to file a claim immediately with the shipping provider. Once we have shipped your package, the shipping company becomes responsible for any damage or loss that occurs during transit. We recommend that you take photos of the damaged package and any damaged items inside and contact the shipping provider as soon as possible. This will help you to file a claim and receive compensation for any damage or loss. We take pride in providing excellent customer service and will do our best to assist you throughout the claims process.
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Does Chrissy Renae LLC offer drop shipping services?No, we do not offer drop shipping services at this time. All products will be mailed to the address provided on the invoice by the customer. Here at Chrissy Renae LLC, we take pride in providing our customers with a hassle-free shopping experience. By not offering drop shipping services, we ensure that each item is carefully packaged and shipped directly from our facility, allowing us to maintain our high standards of quality control. Rest assured that your order will be handled with care and attention to detail every step of the way. Thank you for choosing Chrissy Renae LLC for your fashion needs.
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Does Chrissy Renae LLC ship internationally?At this time, Chrissy Renae LLC only ships within the United States and military bases overseas. However, we are actively working with shipping partners to provide international shipping as well. Please keep an eye on our website for any updates on when international shipping becomes available. In the meantime, we appreciate your understanding and support of our small business.
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How long will it take for me to receive my order from Chrissy Renae LLC?Shipping time for orders from Chrissy Renae LLC may vary depending on whether the product is readily available or has to be custom made. If your order requires customization, we will keep you informed throughout the process until the final product is shipped. However, in general, the company strives to ship their products within 3-5 business days after the order is confirmed. Once your order is shipped, you will receive a tracking number via email so you can track the status of your package until it arrives at your doorstep. Chrissy Renae LLC is committed to providing exceptional customer service, and they take pride in ensuring that every order is shipped and delivered in a timely and efficient manner.
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What shipping methods are available for Chrissy Renae LLC online store orders?Chrissy Renae LLC uses USPS priority mail with tracking as the main shipping service for all online store orders. However, if necessary, UPS can also be used. Once an item has been shipped, each customer will receive a tracking number to monitor the delivery status of their package. Our priority is to ensure that each order gets to the customer's preferred location in a timely and efficient manner.
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Where can I follow you on Social Media?You can find us on Facebook, Instagram, TikTok, and Youtube. By following our social media pages, you can stay updated on our latest inventory, giveaways, and discounts. We strive to provide high-quality and affordable products that align with our brand ethos of empowerment, confidence, and self-expression. All of our items are designed to help our customers feel beautiful and confident in their own skin.
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What are the different ways to contact Chrissy Renae LLC for inquiries or orders?At Chrissy Renae LLC, we make it easy for you to connect with us. You can send us your inquiries, feedback, or order requests using any of the following channels: - Social Media Platforms: We are active and accessible on Instagram, Facebook, and TicTok. Simply send us a message, and we'll get back to you as soon as possible. - Email: You can send us an email at chrissyrenaellc@gmail.com. We check our inbox regularly and strive to reply to all messages within 24-48 business hours. - Chat Feature: The website is equipped with a chat feature that you can use to send us a message. Look for the chat icon on the bottom right of the screen and click on it to get started. - Contact Form: If you prefer to send us an inquiry or order request via our website, you can fill out the contact form. We'll receive your message and get back to you as soon as possible. We prioritize timely and helpful responses to all messages and inquiries. At Chrissy Renae LLC, we value our customers and aim to provide exceptional service and support.
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Does Chrissy Renae LLC offer bulk ordering services?Yes, Chrissy Renae LLC does offer bulk ordering services. If you're interested in placing a bulk order, we recommend scheduling a consultation or discussing your needs via email in order to receive information about pricing, customization timelines, and shipping options. We believe that high-quality, handmade products can enhance and elevate any occasion, and we're always happy to work with customers and clients to ensure that their needs are met. Whether you're planning a wedding, a corporate event, or simply want to stock up on your favorite products, we strive to provide excellent customer service and specialized attention to detail to create the perfect order for you. We understand that every event or project is unique, and we're committed to ensuring that your bulk order reflects your personal style, vision, and needs. Thank you for considering Chrissy Renae LLC for your bulk ordering needs!
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